Frequently Asked Questions
Everything you need to know about our premium golf gear and services.
What is the standard shipping time for Vessel Golf orders?
Most in-stock items ship within 1-2 business days. Domestic ground shipping typically takes 3-7 business days depending on your location.
Do you offer customization or personalization for golf bags?
Yes, we offer professional embroidery services for select golf bags. You can add your name, logo, or initials directly on the product page before adding it to your cart.
What is your return policy for premium equipment?
We accept returns on unused, non-customized items within 30 days of delivery. Products must be in their original packaging with all tags attached.
Are Vessel Golf bags waterproof?
Our bags are crafted from high-quality, water-resistant synthetic leather and materials. While they are highly weather-resistant, we recommend using the included rain hood during heavy downpours.
Do you ship internationally?
Yes, we ship to many countries worldwide. International shipping rates and duties are calculated at checkout based on the destination and package weight.
How do I clean and maintain my Vessel bag?
To maintain the premium finish, simply wipe your bag with a damp cloth and mild soap. Avoid using harsh chemicals or abrasive cleaners that could damage the material.